btebdt Terms and Conditions

1 General Provisions

These Terms and Conditions ("Terms") apply to the use of the btebdt platform and all its associated services. By visiting the website, creating an account, or using any game or betting service, you automatically agree to these Terms.

btebdt is an online sports betting and casino platform operated for users in Bangladesh. Our platform offers cricket betting, slot games, live casino and other gaming entertainment services.

1.1 Precedence of Terms

These Terms apply together with our Privacy Policy and Responsible Gaming Guidelines. In the event of any conflict, the main Terms will take precedence.

1.2 Language and Interpretation

The original version of these Terms is written in Bengali. Even if a translation is available, the Bengali version will be considered the final authority.

2 Account Registration

Creating a personal account is mandatory to play games or place bets on the btebdt platform.

2.1 Registration Requirements

• Each user may create only one account.
• All information provided at the time of registration must be accurate, complete and up to date.
• Providing false information may result in immediate account termination.
• Accounts are for personal use only — creating an account on behalf of a third party is prohibited.

2.2 Identity Verification (KYC)

btebdt may request documents for identity verification at any time. Failure to submit the required documents may delay or suspend the withdrawal process. The following documents are typically requested for verification:

• National Identity Card (NID) or Passport
• Proof of payment method (bKash, Nagad, Rocket or Upay account details)
• Proof of address (where applicable)

3 Age and Eligibility Requirements

The following persons may not create or use a btebdt account:

• Persons under the age of 21.
• Those whose accounts have been previously banned or terminated.
• btebdt employees or their close relatives.
• Persons enrolled in a self-exclusion program.

If an attempt to register by a minor is identified, the relevant account and funds will be seized immediately.

4 Account Security

You are solely responsible for the security of your account. It is your duty to keep your login details confidential and to prevent unauthorized access.

4.1 Password Protection

• Use a strong password that includes uppercase and lowercase letters, numbers and special characters.
• Do not share your password with anyone.
• Make sure to log out after using a public device.

4.2 In Case of Unauthorized Access

If you notice any unauthorized access or suspicious activity on your account, notify us immediately via our 24/7 live chat. btebdt is not responsible for any loss resulting from third-party access.

5 Deposits and Withdrawals

5.1 Deposit Rules

The following methods are accepted for depositing funds on the btebdt platform: bKash, Nagad, Rocket and Upay.

• Deposits must come from a payment account registered in your own name.
• Depositing through a third party is strictly prohibited.
• If a deposit is not successfully processed, notify the support team with the transaction reference number.

5.2 Withdrawal Rules

After a withdrawal request is successfully submitted, processing is generally completed within 15 minutes to 2 hours.

• Withdrawals can only be made to the same method used for the deposit.
• KYC verification must be completed before making a withdrawal.
• Withdrawals may be delayed if active bonus wagering requirements have not been met.
• In cases of suspicious activity, btebdt reserves the right to suspend the withdrawal process and conduct an investigation.

5.3 Anti-Money Laundering Policy

btebdt follows a strict policy to prevent money laundering. Any suspicious financial activity will be reported to the relevant legal authorities and the associated account will be terminated immediately.

6 Bonuses and Promotions

6.1 Welcome Bonus

btebdt offers new members a 150% bonus on their first deposit, up to a maximum of ৳5,000.

6.2 Bonus Wagering Requirements

• The wagering requirement for the welcome bonus is 10 times (10x).
• For example: a ৳1,500 bonus requires a total of ৳15,000 in bets before withdrawal.
• The bonus validity period is generally 7 days — this may differ for specific promotions.
• If wagering requirements are not met, the bonus portion will be forfeited.

6.3 General Bonus Policy

• Each promotional offer has its own terms and conditions.
• Creating multiple accounts to take advantage of bonuses is strictly prohibited.
• btebdt reserves the right to modify or cancel bonus offers at any time.
• If btebdt detects misuse of the bonus system, restrictions may be placed on the relevant account.

7 Betting and Gaming Rules

7.1 Bet Acceptance and Cancellation

Once a bet is successfully placed it is considered final and generally cannot be changed or cancelled. However, btebdt may cancel a bet in the following situations:

• Incorrect odds are displayed due to a technical error or system issue.
• An event is cancelled or postponed.
• Evidence of match fixing or fraudulent activity is found.

7.2 Live Betting

In live betting, odds change in real time. The odds applicable at the moment the bet is placed will be considered final.

7.3 Game Results

The results of all games are determined by an impartial random number generator (RNG). Any dispute regarding game results will be resolved through btebdt's investigation team and their decision will be final.

7.4 Maximum Win Limit

There may be a limit on the maximum amount that can be won from a single bet in certain games or betting markets. Contact the support team for details on current limits.

8 Prohibited Activities

The following activities are strictly prohibited on the btebdt platform:

• Creating multiple accounts or using another person's account.
• Misuse of bonuses or promotional offers ("bonus hunting").
• Placing bets using automated bots or scripts.
• Any attempt at hacking, malware or cyber attacks.
• Using fraudulent payment details.
• Money laundering or illegal financial activity.
• Fraudulent conduct toward other users.
• Intentionally exploiting technical errors on the platform for personal gain.

9 VIP Program

btebdt's VIP program has five tiers. Weekly cashback benefits are available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

Advancing to a VIP level depends on regular and active activity on the platform. Cashback is credited at a fixed time each week and wagering conditions may apply. btebdt reserves the right to change the terms of the VIP program at any time.

10 Responsible Gaming

btebdt believes that gaming should be an entertaining activity. We encourage our users to play responsibly.

10.1 Setting Limits

Users can set daily, weekly, or monthly deposit and betting limits from their account. Reducing a limit takes effect immediately, while increasing a limit takes effect after a specified waiting period.

10.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can temporarily or permanently close your account through the self-exclusion program. Visit our responsible gaming page for more details.

11 Account Suspension & Termination

11.1 Termination by btebdt

btebdt may suspend or terminate an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing a false identity or information.
• Suspected underage use.
• Instructions from a regulatory or legal authority.

11.2 Closure by the User

You may close your account at any time. Please request a withdrawal of any valid balance before closing your account. Contact the support team via live chat to close your account.

12 Intellectual Property

All content on the btebdt platform — logos, graphics, website design, software, game content, and text materials — is the intellectual property of btebdt or its licensees.

• Reproduction, distribution, or commercial use of any content on the platform without permission is prohibited.
• Our game providers (such as PG Soft, Pragmatic Play, JILI, Spribe) hold their own intellectual property rights.
• Unauthorized use of btebdt trademarks or brand materials is strictly prohibited.

13 Limitation of Liability

To the maximum extent permitted by law, btebdt is not liable for the following:

• If any bet or game session is affected due to technical failure, server downtime, or loss of internet connection.
• If account loss occurs due to third-party actions or your own actions.
• If expected winnings from gaming are not achieved.
• If service is disrupted due to uncontrollable circumstances (force majeure) such as natural disasters, war, or government restrictions.

btebdt's maximum liability shall in no case exceed the amount you have deposited.

14 Privacy

The collection, storage, and use of your personal information is governed by our Privacy Policy, which forms an integral part of these terms and conditions.

btebdt does not share your personal information with any unauthorized third party. However, information may be provided under legal obligations or at the request of a regulatory authority.

15 Dispute Resolution

15.1 Complaints Process

If you have any dispute or complaint, please contact our support team first:

• Via 24/7 live chat.
• By email: [email protected]

Our team will begin an investigation as soon as possible after receiving the complaint and will inform you of the outcome.

15.2 Final Decision

btebdt's decision on game results or technical matters shall be considered final. In disputes relating to financial transactions, the payment provider's records shall be treated as primary evidence.

16 Changes to Terms and Conditions

btebdt reserves the right to change these terms and conditions at any time. In the case of significant changes, users will be sent a notification to their account or by email.

If you have any questions about these terms and conditions, please contact our support team. Visit our FAQ page for more information.