btebdt's Privacy Policy
Your personal information is completely safe with us. Learn how btebdt collects, uses, and protects your data.
Introduction and Scope
This Privacy Policy ("Policy") is issued on behalf of the btebdt platform ("we", "our", "btebdt") and applies to users ("you", "user") of the website https://btebdt.cam. By accessing our website or registering an account, you agree to all terms of this Policy. If you do not agree, please stop using the platform.
Purpose of This Policy
btebdt believes that protecting user privacy is a fundamental responsibility. We do not sell or transfer your personal information to third parties without your permission. Through this Policy, we aim to be transparent about:
- What types of information we collect;
- Why and how that information is used;
- Who the information may be shared with;
- What measures we take to protect your information;
- What rights you have regarding your information.
What Information We Collect
Registration and Account Information
When you open an account with btebdt, we collect the following information:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- Preferred payment method details (bKash, Nagad, Rocket, or Upay account number)
- Password (stored in encrypted form — never readable in plain text)
Automatically Collected Information
When you visit our website, the following information is recorded automatically:
- IP address and device identifier
- Browser type and version
- Operating system
- Pages visited and session duration
- Referral source (where you came from to reach the site)
- Cookie and local storage data
Transaction and Financial Information
During deposits and withdrawals, we record:
- Transaction amount and date
- Payment channel used
- Transaction ID and status
- Bonus usage history
We do not directly store full financial details such as card numbers or bank credentials; all payments are processed through secure third-party gateways.
Communication and Support Information
When you contact us via live chat or email, we store:
- Details of chat and email conversations
- Subject matter of complaints or requests
- Time and date of contact
This information is stored securely for service quality improvement and future reference.
Purpose of Information Use
Why Your Information Is Used
btebdt uses user information only for legitimate and necessary purposes. The detailed reasons are listed below:
Account Management: To ensure registration, login verification, and account security.
Payment Processing: To complete deposits and withdrawals securely and to maintain transaction history.
Security and Fraud Prevention: To detect and prevent suspicious activity.
Customer Service: To resolve your complaints, questions, and requests.
Service Improvement: To analyze site performance and develop new features.
Promotional Communications: To inform you about bonuses, offers, and updates with your consent.
Legal Compliance: To meet the requirements of applicable laws and regulations.
Responsible Gambling Support: To identify and provide support for problematic gambling behaviour.
Personalisation: To recommend games and benefits according to your preferences.
Cookie Policy
What Cookies Are and How We Use Them
Cookies are small text files stored in your browser. btebdt uses the following types of cookies:
- Essential Cookies: To keep login sessions active, for security tokens, and for form functionality. The site cannot function properly without these cookies.
- Functional Cookies: To remember your language preference, theme settings, and information from previous sessions.
- Analytics Cookies: To understand how many users visited which pages and how long they stayed — always anonymously.
- Marketing Cookies: To show relevant advertisements and offers, only with your consent.
You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may limit some functionality of the site.
Information Sharing with Third Parties
When Information Is Shared
btebdt never sells your personal information for profit. Information may be shared in a limited way in the specific circumstances below:
- Payment Processors: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, and Upay.
- Technology Service Providers: For server hosting, data protection, and analytics services — they operate under strict confidentiality agreements.
- Law Enforcement Agencies: Upon a court order or a request from a legitimate authority — only when there is a legal obligation to do so.
- Fraud Prevention: With relevant authorities to prevent money laundering or other financial crimes.
Third-Party Responsibilities
All parties with whom we share information are required to enter into a data processing agreement with btebdt. This agreement ensures that they use the information only for specified purposes and maintain adequate security measures. Third parties may not share your information with anyone else.
Data Protection Measures
Technical Safeguards
btebdt uses industry-standard technology to protect your information:
- SSL/TLS Encryption: All communication between your browser and our servers is secured.
- Password Hashing: Your password is never stored in plain text.
- Firewall and Intrusion Detection: To prevent unauthorised access.
- Regular Security Audits: To identify and address potential vulnerabilities.
Administrative Safeguards
Alongside technology, we also protect information through administrative measures:
- Only authorised staff may access personal information.
- Staff receive regular privacy and security training.
- All data access activities are logged.
- A rapid response plan is in place for data breach incidents.
Data Retention Period
We store your information only for as long as necessary:
- Active Account Information: For the entire duration the account is active and for the legally required period after it is closed.
- Transaction Records: For the period required for financial and legal compliance.
- Communication History: For a limited time after a support case is closed.
- Marketing Information: Deleted immediately upon withdrawal of your consent.
Your Rights
The Rights You Enjoy
As a btebdt user, you have the following rights regarding your own information:
You may request to see what information we hold about you. We are required to respond within 30 days.
You may request correction of inaccurate or incomplete information. Most information can be changed by yourself in your account settings.
In certain circumstances you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
You may withdraw your consent for marketing messages at any time. An opt-out option is included in all promotional communications.
You may request that your information be provided in a structured and readable format.
In certain circumstances, you may request that processing of your information be temporarily suspended.
How to Exercise Your Rights
To exercise any of the above rights, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7, directly on our platform
After verifying your identity, we will respond as soon as possible, within a maximum of 30 days.
Protection of Minors
Policy Regarding Those Under 21
btebdt provides services only to individuals aged 21 or above. We do not intentionally collect personal information from any minor.
Age is verified at the time of registration. If we become aware that a minor has created an account, we will immediately close that account and delete all collected information.
If you believe a minor has registered on our platform, please contact us directly. We will investigate the matter with the utmost seriousness.
Policy Changes & Contact
Policy Update Process
btebdt may modify or update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, registered email addresses will be notified.
- Continuing to use the site after changes have been made will be considered as consent to the new policy.
We recommend that you review this page regularly.
Privacy-Related Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact our privacy team:
Live Chat — 24 hours a day, 7 days a week, support in Bengali
We treat all privacy-related requests with the utmost seriousness and endeavour to respond in the fastest possible time.
Other Relevant Policies
This privacy policy is part of btebdt's overall legal framework. For the complete guidelines, read more:
- Terms & Conditions — Detailed terms of platform use
- Responsible Gaming Guidelines — Advice for safe and healthy play
- Frequently Asked Questions (FAQ) — Answers to common questions